Privacy Policy
Last Updated: 26th November, 2024
Lovexis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating app (“Lovexis” or “the App”). Please read this policy carefully to understand our practices regarding your personal data. By using Lovexis, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Information You Provide
- Profile Information: When you create an account, we collect details such as your name, email address, date of birth, gender, photos, and any other information you voluntarily include in your profile.
- Payment Information: If you make in-app purchases, we collect payment details necessary to process your transactions.
- Communication: Messages, chats, or other communications you send to matches or customer support.
1.2 Automatically Collected Information
- Device Information: Includes your device type, operating system, unique device identifiers, and app version.
- Usage Information: Information about your activity on the app, such as your interactions with other users, time spent, and features accessed.
- Location Data: Approximate or precise location to show matches nearby (with your consent).
- Log Data: Information like IP address, access times, and app crashes.
1.3 Third-Party Information
We may receive data about you from third-party services, such as social media accounts linked to Lovexis.
2. How We Use Your Information
We use your data to:
- Facilitate your interactions and matches with other users.
- Provide personalized recommendations and features tailored to your preferences.
- Manage your account and provide customer support.
- Ensure a safe and secure platform by preventing fraud, spam, and abuse.
- Improve app functionality through analytics and feedback.
- Process payments and provide subscription services.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 With Other Users
Your profile, including your photos, name, age, and any additional details you share, will be visible to other users.
3.2 With Service Providers
We share information with trusted third-party partners that help us operate the app, such as payment processors, hosting providers, and analytics tools.
3.3 For Legal Reasons
We may disclose your information when required to comply with laws, legal processes, or enforce our rights.
3.4 With Your Consent
We may share your information with third parties if you explicitly consent.
4. Your Privacy Choices
You have control over your information:
- Profile Visibility: Customize what other users can see in your profile.
- Location Settings: Enable or disable location sharing in your device settings.
- Communication Preferences: Opt-in or out of promotional emails or notifications.
- Data Access and Deletion: Request a copy of your data or ask us to delete your account by contacting support@lovexis.com.
6. Security Measures
We prioritize the security of your data and use industry-standard measures, such as encryption, secure servers, and access controls, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Lovexis is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us, and we will take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other reasons. Any changes will be posted here, and the updated policy will include the date of the latest revision. Continued use of Lovexis signifies your acceptance of any changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@lovexis.com